1st Line Support Engineer (2 posities)

 Available positions: Helpdesk Engineer – 1st line support
 

Role description	You help and support your colleagues in solving technical problems related to the use of their PCs and the various corporate and office tools, and this at the first level, this means  telephonic assistance.  You give them advice over the phone.  You resolve incidents as quickly as possible, so your colleagues can get back to work as quickly as possible.
Hard skills	– Curiosity about technological developments in the world of office automation – In-depth knowledge of operating systems: Windows 7 & Windows 10 – In-depth knowledge of MS Office 2010, Office 2013, Anti-virus software. – Basic knowledge of MS Exchange  – Basic knowledge of networking and hardware. – Basic knowledge of Microsoft SCCM (System Center Configuration Management).

Soft skills	Customer oriented
Languages	– Bilingual (French / Dutch)  – Very Good  knowledge of English
Experience	Min 2 years
Educational background	Secondary or higher education in computer science
Job location	Belgium – Brussells

Deze opdracht heeft een uiterste reactiedatum om meegenomen te worden in de procedure. Deze datum is: zondag 24 januari 2021

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